Privacy Policy

Who we are

We’re Beej’s Fencing And Maintenance Pty LTD, a local business in Western Australia. We do fencing, glass pool fencing, home repairs, garden care and general property maintenance.

When you contact us or use this website, you trust us with some of your details. We take that seriously and handle your information in line with Australian privacy law.

What information we collect

We only ask for what we actually need to quote, book and complete your job. This usually includes:

• Your name, phone number and email address
• The address or suburb where the work is needed
• Details about the job, including any photos or measurements you send us
• Our emails, calls and messages with you, plus quotes and invoices
• Basic website data, like your browser, device and the pages you visit

Most of this comes straight from you, through our enquiry form, over the phone, by email or message, or when we visit your property.

How we use your information

We use your details to:

• Reply to your enquiry and give you a quote
• Book a site visit and schedule the work
• Complete the job, send your invoice and check you’re happy afterwards
• Meet our legal, insurance and pool-safety obligations
• Keep improving our website and services

If we ever send you news or offers, it will only be with your permission, and you can opt out at any time. We never sell your personal information.

Who we share it with

We don’t share your details unless we have to. The only people who may see them are:

• Tradespeople, installers and suppliers helping us with your job
• The tools that help us run the business, such as our website host, email and Google Sheets, which is where your enquiry form details are saved
• Our accountant, insurer or other professional advisers
• Government bodies or courts, but only when the law requires it

Some of these services store data overseas. When that happens, we choose reputable providers and take sensible steps to keep your information safe.

Cookies on our website

Like most websites, ours uses cookies. They’re small files that help the site run properly and show us, in general terms, how people use it, so we can make it better. We may also use basic analytics tools for this.

You can turn cookies off or clear them in your browser settings at any time. Just keep in mind that some parts of the site might not work as well without them.

Our site links to other places, like Facebook and Instagram. We don’t control how they handle your information, so it’s worth reading their privacy policies too.

Keeping your information safe

We take care to protect your details from being lost, misused or seen by people who shouldn’t see them. That includes password-protected accounts and only letting people access information they need for the job.

We don’t keep your information forever. Once we no longer need it, and the law doesn’t require us to hold onto it, we delete it or remove anything that could identify you.

Your rights

It’s your information, so you can ask us to:

• Show you what we hold about you
• Fix anything that’s wrong or out of date
• Delete your details, where we’re allowed to
• Stop sending you any marketing

Just contact us using the details at the bottom of this page. We’ll get back to you as soon as we can, usually within 30 days. If you’re not happy with how we’ve handled a privacy issue, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

If we update this policy

From time to time we may need to change this policy. When we do, we’ll post the new version here and update the date at the top, so it’s worth checking back now and then.